Legal
Last updated 5 August 2026
These terms are the agreement between you and Molehill Creations (“Molehill”, “we”, “us”), based in Wellington, New Zealand, covering your use of the SousChef apps and website (together, “SousChef”). By creating an account or using SousChef, you agree to them. If you don't agree, please don't use the app.
How we handle your data is covered separately in our Privacy Policy, which forms part of these terms.
You must be at least 16 years old, and able to enter into a binding contract, to have a SousChef account. SousChef is designed for adults managing a household. You're responsible for everything that happens under your account, including keeping your sign-in details secure. Tell us at souschef@div.nz if you think someone else has access to your account.
SousChef is built around a shared family. When you join or invite someone to a family, recipes, meal plans, shopping lists, staples, comments and cooking history in that family are visible to and editable by other members according to their role (admin, editor or viewer). Only invite people you're happy to share that content with. Family admins can add and remove members and manage the family's subscription on the family's behalf.
SousChef is free to start. Every new family gets a 7-day free trial of Sous Pass with everything unlocked and no payment details required. After that, the free tier keeps working — meal planning, shopping lists, family sharing and up to 20 recipes — and Sous Pass unlocks unlimited recipes, chat with Sous, smart cook mode, photo import, Fill My Week and grocery price lookup.
Sous Pass is an auto-renewing subscription. In New Zealand it is NZ$4.99 per month or NZ$39.99 per year; prices in other countries are shown in your local currency on the purchase screen before you buy, and that displayed price is the one that applies. A Sous Pass covers the whole family, not just the member who bought it.
If you subscribe inside the iOS app, payment is charged to your Apple Account at confirmation of purchase. If you subscribe inside the Android app, payment is charged to your Google Play account at confirmation of purchase. In both cases:
If you subscribe through our website instead, payment is processed by Stripe and the same auto-renewal applies; you can cancel from the billing portal linked in your account.
The 7-day free trial is offered once per family and doesn't require payment details. It does not convert into a paid subscription by itself — when the trial ends you drop back to the free tier unless you choose to subscribe.
Purchases made through the App Store or Google Play are handled by Apple and Google respectively, so refunds for those purchases are theirs to give, under their policies — we can't issue them. For website subscriptions, contact us at souschef@div.nz. Nothing here limits rights you have under the New Zealand Consumer Guarantees Act or equivalent consumer law where you live.
We may change the price of Sous Pass. If we do, we'll tell you before it affects you, and any increase applies from your next renewal — you can cancel before then if you don't want to continue.
SousChef uses artificial intelligence to import and enrich recipes, read photos of recipes, suggest meal plans, generate images and answer questions in chat. To do that, the content you submit — your message, recipe text or photo — is sent to our AI provider, Anthropic, to generate a response. See the Privacy Policy for detail.
AI output can be wrong. Recipes, substitutions, quantities, cooking times, nutritional comments and shopping suggestions are generated automatically and are not professional dietary, nutritional, medical or food-safety advice. In particular:
Use of the AI features is subject to fair-use limits so the service stays available to everyone. We may cap or throttle usage, and we log usage (such as token counts) to operate and bill the service.
The recipes, photos, notes and other content you add stay yours. You give us the licence we need to run the service — to store your content, show it to the members of your family, process it through our AI provider when you use an AI feature, and back it up. We don't sell your content and we don't use it for advertising.
You're responsible for having the right to upload what you upload. Don't add content that infringes someone else's copyright — importing a recipe for your own household's use is fine; republishing a copyrighted cookbook is not.
Please don't:
We may suspend or close accounts that breach these rules.
We work to keep SousChef running well, but we don't promise it will always be available or error-free. We may add, change or remove features. If we make a change that materially reduces what you've paid for, you can cancel and we'll sort out a fair outcome for the unused part of your subscription.
You can delete your account at any time in Settings → Account, which removes your personal data as described in the Privacy Policy. Deleting your account does not automatically cancel a subscription bought through Apple or Google — cancel that in the store's own subscription settings. We may suspend or end your access if you breach these terms, or if we stop offering the service, in which case we'll give reasonable notice where we can.
SousChef is provided “as is”. To the extent the law allows, we're not liable for indirect or consequential loss, and our total liability to you for any claim is limited to what you paid us in the 12 months before the claim. Where you use SousChef as a consumer, your statutory rights — including under the New Zealand Consumer Guarantees Act — are not affected by anything in these terms. If you use SousChef in a business, the Consumer Guarantees Act does not apply.
We may update these terms. When we make material changes we'll update the date at the top of this page and, where appropriate, let you know in the app. Continuing to use SousChef after a change means you accept the updated terms.
These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction over any dispute.
Questions about these terms? Email souschef@div.nz or use our contact page.